Currently, we only ship within the UAE. Orders are generally shipped within 48 hrs. (Monday – Friday) the quality delivery time is 3-7 days. Shipping rates are: 18 AED for all Items. The highest rate is applied once to order. While we suits use reasonable efforts to satisfy the shipping and delivery dates provided above, we shall not be any delays in shipments. Order changes Once your order has been confirmed, it is modified or canceled. If you'd wish to return a product, you've out out out the returns procedure once you've received the item. Item not received If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt out your Bags as once the item is bagged we have control over it (once it’s by the carrier), but if still persists kindly email us MAIL: support@zellburymart.store we'll try our greatest you. Sometimes tracking information won't be available. These technical issues which the tracking information isn't updated on the app. In such cases, if still unable to locate your item, contact us MAIL: support@zellburymart.store we'll assist you... We are Providing 24/7 Customer Support CONTACT INFO :  MAIL: support@zellburymart.store